We’re Here to Help You Create With Confidence
Whether you’re exploring MachPro for the first time or need help with your current system, our team is ready to support you — every step of the way.
MachPro innovates
your hobby.
Ways To Get In Touch
Sales Inquiries
Looking to upgrade your CNC control or integrate MachPro into your workflow?
Our sales engineers are ready to guide you toward the best solution for your shop.
Technical Support
Already a MachLabs customer? Our U.S.-based support team is here to help you get back to creating fast.
Phone Support
For complex issues or one-on-one guidance, schedule a dedicated phone call with a MachLabs support engineer. If you have internet, remote log in can drastically speed up the process to help you do whatever you want to do.
You’ll receive personalized troubleshooting, setup help, or in-depth configuration assistance — at a time that works for you.
Available for active MachPro users. Billed per session.
Check Our Resources
For quick guides, training, and setup videos.
You’ll find:
- Step-by-step MachPro setup tutorials
- Controller manuals (M31, Orion, Altair)
- Troubleshooting guides
- Common upgrade questions
We’re honored to help professionals, makers, and creators around the world build boldly and live freely through simple, modern CNC technology.